Resident Manager Opportunity at Meliá Hotels International, Arusha, Tanzania - “The world is at your fingertips with Meliá”

Resident Manager Opportunity at Meliá Hotels International; Embarking on a career with Meliá is like setting sail on a borderless journey, where the opportunities for growth and learning are limitless. It’s about realizing that the world is your oyster and that you can work in numerous countries, all while feeling like you’re part of a large family.

It signifies the beginning of an exhilarating journey in your life, a journey where inspiration will be your constant companion. Are you ready to take charge of your professional journey in this inspiring world?

Being part of the extensive Meliá family means you’re a VIP

You’ll have access to My MeliáRewards, our exclusive loyalty program for employees, packed with exclusive benefits and perks.

Moreover, you can take advantage of the My MeliáBenefits program, which offers flexible compensation, exclusive discounts on a range of products and services, promotes active and healthy lifestyles, and supports charitable initiatives. We hope you’re as proud to be part of Meliá as we are to have you .

Hotel Information

Nestled between coffee and tea plantations, the magnificent Gran Meliá Arusha stands tall. This first-class hotel offers a plethora of luxurious amenities, situated amidst a privileged natural setting. Experience African exoticism and meticulous attention to detail, complemented by a modern conference center and our personalized RedLevel service.

This spectacular hotel is strategically located between the Serengeti and Kilimanjaro National Parks, offering a window into Tanzania’s majestic natural beauty. A haven of five-star comfort and elegance, it boasts extensive, unparalleled facilities, exclusive suites, and international cuisine, including the exceptional The Grill restaurant. With a spa, infinity pool, and gym, it’s the perfect setting for a safari trip or a luxurious business meeting. Number of Rooms: 171.

Job Description

As the Resident Manager, you will report directly to the Cluster General Manager of Arusha&Zanzibar and be responsible for:

Overseeing the hotel operations: planning, coordinating, managing, supervising, and analyzing results from all Hotel Departments.
Leading and motivating hotel teams to continuously deliver high service, quality, and productive processes and workflow.
Ensuring the smooth implementation of Meliá Hotels International’s procedures and policies in line with strategic plans.

What are we looking for?

A minimum of 2-3 years of experience as a Resident Manager or in similar roles.
Experience in five-star hotels or the luxury segment.
Ability to be at the forefront of operations and guest-focused.
Comprehensive knowledge of Hotel Operations.
University diploma/degree, preferably in Tourism (or equivalent Hospitality and Tourism studies).
International experience is preferred.
Functional knowledge of all department operations.
F&B background is desirable.
Attention to detail and a passion for excellence.
A warm and dynamic individual.
Demonstrated ability in Human Resources Management & Talent Development.
Knowledge of IT tools used in hotel management.
High geographical flexibility is preferred.
Proficiency in English is mandatory.
Ability to reside in Arusha (Tanzania).

At Meliá, we are all VIPs

We are a team of exceptional professionals who make everyday life easier and extraordinary. From the most junior to the most senior, everyone possesses unique and important qualities that make working at Meliá an opportunity for continuous growth and a passport to shape your future wherever you desire.

Our warmth, closeness, and passion for what we do make working at Meliá an unforgettable experience, filled with emotional moments and the constant feeling of belonging to a large family where we have people like you, VIP People.

At Meliá Hotels International, we are committed to promoting equal opportunities between women and men in the workplace, backed by management commitment and the principles contained in our Human Resources policies. We also prioritize spreading a corporate culture committed to equality throughout our entire staff.

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