ICLA Technical Assistant at Norwegian Refugee Council April, 2024

ICLA Technical Assistant at Norwegian Refugee Council; The Norwegian Refugee Council (NRC) is an independent, humanitarian, non-profit, non-governmental organization, which assists refugees and other populations affected by displacements worldwide.  NRC was registered as an I-NGO with the NGO Board in Tanzania in 2016 . NRC has since then been providing service to the refugees living in the Camps in the Kigoma region.

NRC in a tripartite with the Government of Tanzania provides WASH, Shelter and infrastructure development to the refugees and host communities as the main implementing partner for UNHCR in those sectors. NRC also provide services in Education, Information, Counselling and Legal Assistance (ICLA) mainly in areas of supporting the government to provide birth certificates and other legal documents.

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

RESPONSIBILITIES

• Adhere to NRC policies, tools, handbooks, and guidelines.
• Ensure that project activities are implemented in accordance with project agreements.
• Prepare and develop weekly, monthly and other status reports as required by management.
• Ensure proper filing of documents and keeping of records.
• Assess, promote, and document ideas for technical improvement and further program development options.
• Ensure that projects target beneficiaries most in need are identified and explore and assess new and better ways to assist.
• Promote the rights of refugees/returnees in line with advocacy strategy.
• Adherence to NRC Standard Operating Procedures (SOPs) and guidelines in relation to provision of information, counseling, legal assistance and referral activities
• Provision of information, counselling and legal assistance services in camp and surrounding host community
• Completing relevant M&E procedures for the documentation of ICLA beneficiaries
• Supporting the regular updating of IEC materials for dissemination
• Conducting group information sessions and other outreach activities
• Preparation of client intake and case management forms for counseling and legal assistance services and ensure confidentiality of client data.
• Supporting the provision of internal referrals from other ICLA/NRC core competencies and conducting external referrals to other service providers
• Support the conducting of capacity building and training activities for communities, government officials and NGOs on ICLA thematic areas.
• Supervise relevant NRC community staff supporting project activities.
• Participate in ICLA continuous assessments, mapping and investigation and supervise data collection during ICLA surveys and assessments.
• Support and facilitate the ICLA participants to get necessary civil documentation which include but not limited to Birth, Marriage and Death Certificates.

QUALIFICATIONS

• Experience from working as a Project Assistant in a humanitarian/recovery context.
• Previous experience of working in complex contexts.
• Documented results related to the position’s responsibilities.
• Strong communication skills
• Interpersonal skills and ability to work with minimal supervision.
• Proven skills in report writing.
• Advanced computer skills; Word, Excel, Power point
• Knowledge of English.

Context/ Specific skills, knowledge, and experience: 

• Bachelor’s degree in law, political science, social science or other relevant discipline. Minimum 2 years humanitarian experience with refugees at field level with an NGO or other international organization
• Good understanding of the north-western camps/Kibondo district at advantage
• Experience in reporting, client management, case studies and research.

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